Office Policies

Hours of Operation

We are open to serve you, answer questions or schedule an appointment during the following hours: Monday - Thursday: 8 a.m. – 5 p.m. Friday: 8 a.m. – 2 p.m.

Mission

Our office is committed to providing the finest surgical care in a professional and friendly environment.

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment.

Financial/Insurance

It is our mission to provide you with affordable, high-quality treatment that fits your budget! For the convenience of our patients, we accept Visa and MasterCard payments. We work hard to maximize your insurance reimbursement for covered procedures.

Insurance

If your insurance covers treatment, you will receive the benefit of reduced personal costs. Many insurance policies have a lifetime benefit that is distinct from regular dental insurance. Remember that insurance policies vary, and we will review your insurance to determine the appropriate course of action. Once treatment has started, we will file your claims.

We are a preferred provider for Delta Premier, Delta Dental PPO, Guardian and AETNA. To help us with your insurance filing, please complete the insurance questions on our questionnaire.

If, during the course of treatment, your benefits change, the financially responsible party is accountable for all charges.

A fee may be applied for any appointments , especially surgical appointments, that are not cancelled 24 hours in advance.

Get in touch!

Call our Livermore location at 925-447-4447 or our Dublin location at 925-833-7877.


About us

We are committed to providing the finest surgical care in a professional and friendly environment. Our goal is for every patient to have a dental experience that is educational, relaxed, and positive.

Our address

Anna Lu, DMD Oral & Maxillofacial Surgery
1038-A Murrieta Blvd
Livermore, CA 94550
925-447-4447

7042 Dublin Blvd
Dublin, CA 94568
925-833-7877